Things To Know For Your Stay

Welcome to Dollywood’s DreamMore Resort and Spa. Below, you’ll find all the information you’ll need for your stay, including our hours of operation, activity schedules and more. If you have any questions during your stay, please refer to this page or reply to the text message you received upon check-in.

Resort Map  TV Channel Guide

Check-In Time: 4 p.m.
Check-Out Time: 11 a.m.

Virtual Concierge: If you have any requests or questions during your stay, please contact the DreamMore Resort and Spa Virtual Concierge by texting (865) 344-5945.

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Park Tickets & TimeSavers: If you need to purchase Dollywood tickets or pick up your complimentary TimeSaver Passes, please visit the ticket counter on the main lobby level.

Mobile App: The Dollywood Parks & Resorts app is a great resource when visiting Dollywood, Dollywood’s Splash Country or a Dollywood Resort. Use the app to view ride wait times, nearby restaurants, shops and entertainment. You can download the app before visiting to prepare for your Smoky Mountain adventure.

Apple App Store    Android App Store

Dining Dining

Dining

Enjoy comfortable, family-style dining at Song & Hearth: A Southern Eatery or stop by the DM Pantry for a quick bite to go. You also can visit The Lounge for a casual meal or enjoy poolside dining by The Swimming Hole. Our menus include classic family favorites, as well as regionally-inspired dishes.

Explore Dining

Shopping

At Pokeberry Lane, located on the main lobby level, you can shop for an assortment of goods, including apparel, keepsakes, décor and other exclusive items only found at Dollywood’s DreamMore Resort and Spa. Guests also can stop by Corner Sundries at the front desk to pick up a morning newspaper, Coca-Cola products and more.

Explore Shopping
Shopping Shopping
Spa Spa

The Spa At Dollywood’s DreamMore Resort

Unwind and breathe in the fresh mountain in our full-service salon and spa, located on the first level. The Spa offers a wide-range of luxurious treatments sure to leave you feeling refreshed and revitalized.

View Spa Menu

The Swimming Hole Outdoor Pool:

The Swimming Hole features two cascading waterfalls, zero-depth entry and an interactive splash pad. Located next to The Swimming Hole is the relaxing outdoor hot tub.(Resort guests aged 16 and older may enjoy the outdoor hot tub). 

The Garden House Indoor Pool:

Our heated year-round indoor pool features large picture windows perfect for enjoying beautiful poolside views of the Great Smoky Mountains.

View Pool Hours
Pools Pools
Camp DW Camp DW

Family-Friendly Activities

Camp DW is a fun way for parents to come together with their children and engage in a creative environment, providing a unique experience for even our youngest travelers. Camp DW provides fun-filled indoor and outdoor activities, pool parties during the summer and other themed programming designed to inspire you and your child’s imagination.

View Activity Schedule

Additional Information

 

No-Charge Items: Cribs and rollaway beds are available upon request. To make a request, call or visit a host at the front desk. 

Microwaves: Microwaves are available for resort guests on each guest-room floor, as well as the DM Pantry.

Laundry: Dollywood’s DreamMore Resort and Spa offers an onsite guest laundry facility, located on the main lobby level.

Vending & Ice Machines: Vending and ice machines are available for resort guests on each guest-room floor.

ATM: A 24-hour self-service ATM is located adjacent to the exit doors by The Spa at Dollywood’s DreamMore Resort on the first level.

Smoking: Smoking and vaping are not allowed inside the resort, including guest rooms. Designated smoking areas are indicated on our resort map.

Pets: With the exception of ADA-recognized service animals, we do not allow pets at Dollywood's DreamMore Resort and Spa.

Lost & Found: Resort guests who misplace or leave an item during their visit are asked to complete the Lost & Found form.

View Resort FAQs

Attraction Tickets

Visit the ticket counter on the main lobby level to purchase tickets for Dollywood, Dollywood’s Splash Country and other area attractions.

 

Park Tickets

Choose from one, two and three-day tickets to Dollywood, Dollywood’s Splash Country or both.

 

Dinner Shows

If you're looking to enjoy a delicious meal and family-friendly entertainment during your Smoky Mountain getaway, add Pirates Voyage Dinner & Show, Dolly Parton's Stampede Dinner Attraction or Hatfield & McCoy Dinner Feud to your resort reservation. You also can delight in a fun-filled show full of comedians, jugglers, ventriloquists and more at The Comedy Barn Theater.

 

Pink Jeep Adventure Tours

Play like a kid, and pay like one, too, when you add a Pink Jeep Tour Experience to any new or existing resort reservation. Experience breathtaking views of the Foothills Parkway, Newfound Gap or Roaring Fork Motor Nature Trail.

For All Resort Guests

  • No Resort Fees: Enjoy a more affordable and hassle-free family vacation at a Dollywood Resort with no hidden resort fees, ensuring clear costs, better value and extra savings for memorable experiences with your loved ones.
  • Daily Stayover Service: Return to a room that feels like new every day. Each day of your stay, we’ll tidy your guest room, replace towels, restock essentials and ensure all surfaces are clean.
  • Complimentary Resort Self-Parking: Complimentary self-parking is available at both Dollywood Resorts. Valet parking is available for a nominal fee.
  • Complimentary Highspeed Wi-Fi: Guests enjoy complimentary highspeed Wi-Fi at both Dollywood Resort properties.

For All Resort Guests With Tickets

  • Complimentary TimeSaver Passes: Resort guests with valid Dollywood admission receive one complimentary TimeSaver per day (a $60 value per person, per day), allowing five expedited entries on select rides and priority seating at participating shows. Expedited entry for Big Bear Mountain and Lightning Rod is limited to once per day. (Not valid at Mystery Mine, Dragonflier or FireChaser Express.) Show reservations are required and can be made at the TimeSaver Reservation Center. Passes can be upgraded to TimeSaver Plus or TimeSaver Premium. (TimeSavers are not valid at Dollywood’s Splash Country.)
  • Complimentary TimeSaver H2O Passes: Resort guests with valid Dollywood’s Splash Country admission receive one complimentary TimeSaver H2O Pass per day (a $30 value per person, per day), allowing two expedited entries on participating attractions. Passes can be upgraded to a TimeSaver H2O or TimeSaver H2O Unlimited. Expedited entry for RiverRush requires an upgraded pass. (TimeSaver H2O Passes are not valid at Dollywood.)
  • Priority Access to Park Attractions: Resort guests can use the TimeSaver entrance for expedited access to eligible Dollywood rides, including Big Bear Mountain, during the first hour of each operating day. Show your Resort TimeSaver Wristband to participate. (Not valid at Dollywood’s Splash Country.)
  • Complimentary Trolley Service: The Exclusive Resort Trolleys drop guests off steps away from the parks, saving the $25 daily parking fee. Just present your TimeSaver card at the trolley pick-up location.
  • Complimentary Preferred Parking: Resort guests can park in Dollywood’s Preferred Parking Lot at no cost (a $50 daily value). Just show your TimeSaver Card at the parking toll booth.
  • Complimentary Package Delivery: Purchases of $25 or more, including fragile or oversized items, can be delivered to your resort room free of charge.

Guest Amenities Available At Dollywood’s HeartSong Lodge & Resort

For guests wanting to access select amenities and dining options at Dollywood’s HeartSong Lodge & Resort, trolley service and a walking path are available.

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